butthead – Wiktionary
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Okay, lovingly call myself a ‘butthead’ because some jackass gives me a 3 page email, first thing this morning and expects me to explain the obvious.

I play along, it turns out to be a request to clean up a place, but has no specific location, name or address. This can be upsetting on many levels.

The original person receiving the complaint may lack sleep, same with the person receiving the complaint from his boss at the end of the day, same with me this morning.

Moral of the story, don’t take this butthead too seriously and I hope you get a good night’s sleep!